Get in Touch With Us

This page explains how to reach the editorial team behind Non Gamstop Casinos, what we can realistically help with, and where to go instead when your question is about a casino account rather than our published research. We are a comparison and research publisher covering Curaçao casinos not on GamStop and other offshore sites that accept British customers. We do not operate a casino, hold player funds or process withdrawals.

Email is the fastest route

Write to us at [email protected]. We read everything that arrives and aim to reply within two working days, though correction requests that need us to re-check a casino's published terms can take longer.

To save a round of back-and-forth, please include: the page you were reading, the casino name if your message is about a specific operator, and the date you saw the information. Terms on offshore sites change frequently and without notice, so a date makes it much easier for us to work out whether something has moved or whether we got it wrong.

What we can help with — and what we cannot

We can help	We cannot help
Correcting a bonus figure, wagering requirement or payment detail on our pages	Releasing a withheld withdrawal or overturning a casino's decision
Explaining how a term such as maximum bonus bet or cashout limit generally works	Verifying your identity or handling your KYC documents
Telling you where an operator publishes its own complaints procedure	Acting as an alternative dispute resolution body
Suggestions for topics, casinos or payment methods to research	Removing you from GAMSTOP, or adding you to it
Press, partnership and advertising enquiries	Giving financial, legal or tax advice

If your money is stuck at a casino, our reply will point you to the operator's own complaints escalation and, where the site names one, its licensing authority. That is the honest limit of what an independent publisher can do.

How we make money, stated plainly

Some of the casino links on this site are commercial. If you follow one and open an account, the publisher may receive a commission from the operator. That arrangement pays for the research; it does not buy a position. Our order and editorial ratings are set by the editorial team, and an operator cannot pay to move up, to have a drawback removed, or to stop us publishing something unflattering. If you believe a page reads as though it were written to please an advertiser, say so in an email — that is exactly the kind of feedback we want.

Reporting a problem with an operator we list

Reader reports genuinely change our pages. The most useful ones are specific. If you are writing about one of the casinos below, tell us which one, what the advertised offer said, and what happened.

Betmica

Betmica sits at the top of our list because its headline package is the largest we have found among the sites we cover that quote in pounds: a welcome offer advertised at 570% up to £5,700 plus 270 free spins. A GBP-denominated offer matters for British readers, because it removes the conversion spread you pay when a casino prices in euros and your debit card settles in sterling. The limitation is the same one that applies to every headline of this size — a bonus of £5,700 is only reachable by depositing thousands, and the practical value depends entirely on the wagering multiple, the maximum bet allowed while a bonus is active and any cap on what you can withdraw from bonus winnings. Read those three numbers before the percentage. If you contact us about Betmica, quoting the exact bonus terms page you were shown is the most useful thing you can send.

Kikibet

Kikibet is here for a similar reason — 350% up to £5,555 and 300 free spins, quoted in sterling — but with a lower multiplier than Betmica, which in practice often means a more attainable qualifying deposit. Free spins are usually tied to named slots at a fixed stake value and frequently carry their own wagering on the winnings, separate from the deposit match. The drawback: spin-heavy packages are often drip-fed over several days, so the advertised 300 is rarely available in one sitting, and unclaimed daily tranches typically expire. Tell us if the drip schedule you were given differs from what the offer page stated.

Betninja

Betninja takes a different approach worth flagging: a flat £1,000 bonus and 100 free spins for all new players, rather than a percentage stack. Flat offers are easier to reason about, and the smaller ceiling suits readers who have no intention of depositing four figures. Its limitation is straightforward — the headline is far below the packages above it, so if you are comparing purely on advertised size it will look modest. It also says nothing on its own about withdrawal speed or limits, which is usually what decides whether a bonus was worth chasing.

The wider list

Beyond those three, our rankings also cover WinnerIsland (up to €1,000 plus 100 free spins), Zombillion (250% up to £4,000 plus 200 free spins), Smash Casino (600% up to €10,000 slots package), Nightluck (€6,400, 280 free spins, 805%), CoinPoker (150% up to $2,000), Rivo (1000% up to €10,000 plus 25% cashback) and Daytonaspin (255% up to £4,500 plus 255 free spins). Note how many are priced in euros or dollars. If you fund an account from a UK bank in pounds, you will meet a conversion rate somewhere — at the casino, at your card issuer, or both. Ask us if a specific site accepts GBP accounts and we will tell you what the operator publishes, and say so plainly if we cannot verify it. Full write-ups sit on our ranked list of non GamStop casinos for UK players.

Money questions we are asked most

These come up in almost every email, so here is the general position. Nothing below is specific to one operator; check the cashier page of the site you are using.

• Minimum deposits — offshore sites commonly set a floor per method, and it is often higher for bank transfer than for cards or e-wallets. A bonus may also have its own separate qualifying minimum, above the cashier minimum.
• Debit cards — the usual default for UK players. UK-licensed sites are barred from taking credit cards; offshore sites are not bound by that rule, but your card issuer may still block or treat gambling transactions as a cash advance with interest from day one.
• E-wallets and PayPal — e-wallet availability varies site by site. PayPal in particular is rarely offered outside UK-licensed operators, so do not assume it is there. Check the cashier before depositing, not after.
• Bank transfers — slower in both directions, sometimes with a fee, but often the only route for larger withdrawals.
• Cryptocurrency — offered by some of these sites. It removes card-issuer friction but introduces price volatility and, in most cases, no chargeback route at all.
• Fees and conversion — the casino may charge nothing while your bank charges a non-sterling transaction fee. Compare the amount that leaves your account with the amount credited.
• Withdrawal timing and limits — advertised processing times are the operator's claim, not a tested result. Weekly or monthly caps are common and matter far more than the stated speed if you win a large amount.
• KYC and source of funds — expect ID, proof of address and, for larger sums, evidence of where the money came from. Verification is usually triggered at first withdrawal, which is why the first payout takes longest.

Questions about games and betting

We are happy to explain what a site offers in general terms, and we will not invent counts or titles we cannot verify. The categories you will meet across the operators on our list are slots (including progressive jackpots, where the prize pool builds across players), table games such as blackjack, roulette and baccarat, and live dealer rooms streamed with a human croupier. Two numbers are worth learning: return to player, the long-run theoretical percentage a game pays back, and volatility, which describes how lumpy those returns are. Neither predicts your session. Most of these casinos also run mobile browser versions rather than separate apps.

Several of the same operators run a sportsbook alongside the casino — that is the adjacent product line readers most often ask about. Expect pre-match and in-play markets, accumulators, bet builders and cash-out, sometimes with esports alongside traditional sport. Sports free bets usually carry minimum qualifying odds, often around 1.50 in decimal terms, and the stake is typically not returned with the winnings. Where casino and sportsbook share a single wallet, casino bonus wagering rules may block sports bets entirely while a bonus is live. CoinPoker, by contrast, is poker-led, which is a different proposition again. If you are unsure whether a site's sportsbook terms differ from its casino terms, ask and we will tell you what is published.

Regulation, eligibility and what that means for your message

Casinos not on GamStop are not licensed by the Great Britain Gambling Commission. Many hold a Curaçao licence instead. Accepting British customers is not the same as being authorised to serve Great Britain, and the distinction is the single most important thing to understand before you deposit. In practice it means the Gambling Commission's rules on affordability, advertising and dispute handling do not apply to your account, and neither does the UK's designated ADR framework. Your recourse runs through the operator's own complaints process and then its licensing authority.

You must be 18 or over. If you are currently registered with GAMSTOP, that registration was a decision you made to stop gambling, and it runs for a fixed exclusion period of six months, one year or five years that cannot be lifted early. We will not help anyone work around it, and we will not respond to emails asking us to. If you are struggling, GamCare's National Gambling Helpline is free on 0808 8020 133 and open 24 hours a day. Blocking software and bank-level gambling blocks are also worth setting up alongside self-exclusion, since they cover sites GAMSTOP does not reach. Most offshore casinos still offer their own deposit limits, loss limits and account closure tools — use them.

Corrections policy

1. Send us the page, the claim you think is wrong and, if you have it, a link to the operator's own terms.
2. We re-check the operator's published information rather than relying on our earlier notes.
3. If we were wrong, we amend the page and update the fact-check date shown on it.
4. If the operator changed its terms, we update and note that it changed rather than pretending the old figure never existed.
5. If we cannot verify either version, we say the point is unconfirmed rather than picking one.

Our published research was last fact-checked on 23 September 2026 by Ruth Trelawney. Offers and terms on the sites we cover can change at any time, so treat every figure here as a starting point to verify at the casino, not a promise.

Before you write

If your question is about which site to open an account with, the comparison pages will usually answer it faster than we can by email. If it is about a term you do not recognise, ask — those emails often become the next explainer we publish. And if you are contacting us because gambling has stopped being something you enjoy, say that plainly in your message, and please contact GamCare as well as us. We will reply, but they are the ones who can actually help.